63fun Privacy Policy – How We Protect Your Data

1 About This Policy

This Privacy Policy explains how 63fun collects, uses, stores, and protects your personal information when you use our online gaming and sports betting platform. It applies to all users who access 63fun through a web browser or the 63fun mobile app, whether you are a registered player or a visitor who has not yet created an account.

63fun is committed to handling your personal data responsibly and in accordance with applicable data protection laws in the Philippines. We do not collect more information than we need, and we do not use it for purposes beyond those described in this policy.

If you have questions about anything in this policy, you can reach us at [email protected] before using the platform.

2 Information We Collect

We collect personal information in several ways, depending on how you interact with the platform. The categories of information we collect include:

Information you provide directly:

• Full name, date of birth, and contact details (email address, mobile number) provided during registration.
• Residential address and government-issued ID details submitted during KYC identity verification.
• Payment information such as your GCash or Maya registered mobile number, or your Philippine bank account details used for deposits and withdrawals.
• Any messages or documents you send to our support team.

Information collected automatically:

• Device information including device type, operating system, and browser version.
• IP address and approximate location derived from your IP address.
• Login timestamps, session duration, and navigation patterns within the platform.
• Betting and gaming activity, including games played, bets placed, deposit and withdrawal history.
• Cookie and tracking data as described in Section 8.

Information from third parties:

• Identity verification results from KYC service providers used to confirm the authenticity of your documents.
• Payment processing data from e-wallet and banking partners used to confirm the status of transactions.
• Fraud screening signals from security service providers used to protect the platform and its users.

3 How We Use Your Data

63fun uses the information we collect for the following purposes:

We do not use your personal data for unsolicited third-party marketing, and we do not sell your data to advertisers or data brokers.

4 Legal Basis for Processing

63fun processes your personal data on the following legal grounds:

• Contractual necessity: Most processing is required to provide the services you signed up for — registering your account, processing transactions, and operating the platform.
• Legal obligation: Certain processing — particularly KYC verification and transaction record-keeping — is required by applicable law.
• Legitimate interests: We process some data to protect the security and integrity of the platform and to improve our services, provided this does not override your rights.
• Consent: Where we rely on your consent — for example, for non-essential cookies — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

5 Sharing Your Information

63fun does not sell, rent, or trade your personal information. We share your data only in the following limited circumstances:

• KYC and identity verification providers: We share identity documents and personal details with authorised verification service providers solely for the purpose of completing your KYC check.
• Payment partners: Transaction data is shared with Philippine e-wallet operators and banking partners as necessary to process your deposits and withdrawals.
• Security and fraud prevention services: Technical data may be shared with fraud detection and cybersecurity providers to protect you and the platform.
• Game software providers: Your gameplay data is processed by third-party game studios whose titles are available on the platform. These providers are bound by data processing agreements.
• Legal and regulatory authorities: We may disclose your information if required to do so by a court order, regulatory authority, or applicable law. We will notify you where legally permitted to do so.

We do not share your personal data with social media platforms, advertising networks, or data analytics companies for commercial profiling purposes.

6 Data Security

63fun takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction:

• All data transmitted between your device and our servers is encrypted using SSL/TLS technology.
• Sensitive account data is stored in encrypted form and access is restricted to authorised personnel only.
• OTP verification is required for login and for sensitive account actions such as changing your password or withdrawing funds.
• Our systems are monitored continuously for suspicious activity, and security protocols are reviewed and updated regularly.
• Staff who handle personal data receive training on data protection and are subject to confidentiality obligations.

While we take all reasonable steps to protect your data, no system is completely immune to risk. You play an important role in keeping your account secure — use a strong unique password, enable OTP, and never share your login details with anyone. If you suspect your account has been compromised, contact support immediately.

7 Data Retention

63fun retains your personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. In practice, this means:

• Account information and transaction records are retained for a minimum of five years from the date your account is closed, in line with standard financial record-keeping requirements.
• KYC identity documents are retained for the same period and securely deleted once the retention period has expired.
• Support communications are retained for up to three years to allow us to resolve disputes and improve service quality.
• Technical logs and security data are retained for shorter periods and are regularly purged once they are no longer required for security monitoring purposes.

When your data is no longer required, it is securely deleted or anonymised. If you request deletion of your account and data before the minimum retention period has expired, we will delete what we are permitted to delete and retain only what the law requires us to keep.

8 Cookies and Tracking

63fun uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help us recognise you, keep your session active, and understand how the platform is being used.

The types of cookies we use include:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session and remember basic preferences. You cannot opt out of essential cookies without affecting your ability to use the platform.
• Analytics cookies: These help us understand how players navigate the platform — which pages are visited most often, where sessions tend to end, and how features are used. This helps us improve the platform over time.
• Security cookies: These help us detect and prevent fraudulent activity by identifying unusual patterns in session behaviour.

You can manage or disable non-essential cookies through your browser settings. Note that disabling cookies may affect certain features of the platform. Your browser's help section provides instructions for managing cookies on your specific device.

9 Your Rights

As a user of the 63fun platform, you have the following rights with respect to your personal data:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to correction: If any of your personal data is inaccurate or out of date, you can ask us to correct it. You can update basic account information directly through your account settings.
• Right to deletion: You can request that we delete your personal data. We will process such requests subject to any retention obligations required by law.
• Right to object: You can object to certain uses of your data, including processing based on our legitimate interests where your rights override those interests.
• Right to data portability: You can request that we provide your data in a structured, machine-readable format where technically feasible.
• Right to withdraw consent: Where we rely on your consent to process your data, you can withdraw that consent at any time by contacting us.

To exercise any of these rights, contact our support team at [email protected]. We will respond to your request within a reasonable timeframe. We may need to verify your identity before processing certain requests.

10 Children's Privacy

63fun is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 21. Age is verified during the registration process, and KYC identity verification provides an additional layer of age confirmation before a first deposit is processed.

If you believe that a minor has registered an account on 63fun, please contact us immediately at [email protected]. We will investigate and close the account promptly, and will securely delete any personal data collected in connection with it.

11 Changes to This Policy

63fun may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer, or requirements under applicable law. When we make material changes, we will update the "Last updated" date at the top of this page.

Where the changes are significant, we may also notify registered players through their account contact details. Your continued use of the platform after the updated policy has been published constitutes your acceptance of the revised terms.

We recommend reviewing this page periodically. If you disagree with any changes, you may contact us to close your account before the revised policy takes effect.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the 63fun team:

For related platform policies, visit our Terms and Conditions and Responsible Gaming pages. For common questions, the FAQ page may already have the answer you are looking for.